Shipping & Delivery

The short answer: we ship Australia-wide and worldwide from our store in Wollongong. Choose Standard, Express or Priority at checkout, or pick up in store at 193 Crown Street. Your delivery cost and estimated arrival are shown at checkout before you pay.

Delivery options

Option	How it works
Standard	Tracked delivery Australia-wide. Cost and estimate shown at checkout.
Express	Faster tracked delivery. Cost and estimate shown at checkout.
Priority	Our fastest option where available. Cost and estimate shown at checkout.
In-store pick-up	Collect from 193 Crown Street, Wollongong. We’ll email you when it’s ready.

When will my order ship?

Orders are packed and sent within 1 to 2 business days from our Wollongong store. You’ll get a tracking link by email when it leaves us. Orders placed on weekends or public holidays go out the next business day.

Christmas and sale periods

In busy periods, allow an extra day or two. We’ll post our last order dates for Christmas delivery on this page each year.

International orders

We ship worldwide. Your shipping cost and estimated delivery are shown at checkout. Import duties and taxes are set by your country, are paid by you on arrival, and aren’t included in our prices. Customs can add a few days, so allow extra time.

Questions people ask

Do you ship Australia-wide?

Yes, to every state and territory, and we ship worldwide too.

How much is shipping?

It depends on your address and the option you choose. You’ll see the exact cost at checkout before you pay.

Can I pick up in store?

Yes. Choose In-store pick-up at checkout and collect from 193 Crown Street, Wollongong.

How do I track my order?

We email a tracking link as soon as your order is dispatched.

My parcel hasn’t arrived. What do I do?

Check the tracking link first, then call us on (02) 4226 5933 and we’ll chase it with the carrier.

Can I change my address after ordering?

Call us as soon as you can. We can change it until the order is dispatched.