Terms of Sale

These terms apply when you buy from Tramps the Store, online at trampsthestore.com.au or in store at 193 Crown Street, Wollongong NSW 2500. ABN 51 097 083 808. By placing an order you agree to these terms.

1. Prices and products

Prices are in Australian dollars and include GST. We work hard to show colours, sizes and stock accurately. Stock is shared with our store, so an item can occasionally sell out after you order. If that happens, we’ll contact you and refund that item in full.

2. Payment

We accept the payment methods shown at checkout, including card, PayPal and Afterpay. Afterpay purchases are also subject to Afterpay’s own terms. Your order is confirmed once payment is approved.

3. Delivery

We deliver within Australia and worldwide. International orders may attract import duties and taxes in the destination country, which are paid by the customer. Delivery options, costs and estimates are shown at checkout. Risk in the goods passes to you on delivery. See Shipping & Delivery for details.

4. Returns and exchanges

We’re unable to accept returns, exchanges or store credit for change of mind, including on sale items. If anything is faulty, we’ll look after you, as set out in section 5 and on our Returns & Exchanges page.

5. Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these terms limits those rights.

6. Made to Measure and alterations

Made to Measure pieces and altered garments are made for you, so they can’t be returned for change of mind. Your Australian Consumer Law rights still apply.

7. Promotions and gift cards

Promotions run for the dates stated and can’t be combined unless we say so. Gift cards are sold in store only and can’t be exchanged for cash.

8. Privacy

We handle your personal information as set out in our Privacy Policy.

9. Contact

Tramps the Store, 193 Crown Street, Wollongong NSW 2500 · (02) 4226 5933 · contact@trampsthestore.com.au

These terms are governed by the laws of New South Wales.